Coronavirus Recovery: advice and latest information
  1. The home of current students
  2. MyUniHub
  3. MyUniSupport

MyUniSupport

MyUniSupport was set up in September 2020 and is the single point of contact for all student Covid-19 related matters, wherever you may currently be engaging with your studies.

MyUniSupport aims to:

• help keep you, and the University and wider communities safe by acting as the single reporting and information point for students who are covid positive, isolating, or quarantining;

• support you with any Covid-19 related concerns that you have – big or small;

• support you to engage with your studies and the University community through periods of online engagement owing to Covid-19.


Illustration of person working on a computer whilst quarantined inside a house

In order to help keep you, and the university and wider communities safe, you must follow current UK and Welsh Government regulations relating to Covid-19.

Information and Updates Required from Students

In line with University regulations you must also notify MyUniSupport@swansea.ac.uk if:

• you or someone in your household has symptoms of Covid- 19

• you or someone in your household has tested positive for Covid- 19

• you have been instructed to isolate by NHS Test Trace and Protect

• you are planning to travel to and quarantine in the UK

• you are shielding owing to pre-existing medical conditions

MyUniSupport can also help you with:

• current information and advice about University, Welsh and UK Government Covid-19 regulations;

• Support and information about Covid-19 symptoms, isolating and testing;
• Support and information about quarantine requirements;

• tailored advice about your personal situation;

• information about academic, wellbeing and residential support services;

• pastoral support for any concerns that you may have in relation to the ongoing Covid-19 situation;

• assistance around concerns of Covid-19 regulation breaches.

To help us ensure we can support you it is important that you take some time to update your contact details, term address, phone numbers etc and your current mode of study (online or on campus) via your Intranet Account. Mode of study can be found under the ‘Coronavirus’ tab, many students who aren’t currently on campus will need to select ‘Other’ as the reason for engaging online at this current time, unless of course one of the health-related categories is more applicable to your personal circumstances.

Please contact us at myunisupport@swansea.ac.uk.

Welsh Government Regulations

Swansea University Coronavirus FAQs

UK Government Regulations