Accessibility Statement

This website is run by the Academic Services team who are part of Swansea University. We want as many people as possible to be able to use this website, feel welcome and find the experience rewarding.

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • We’ve also made the website text as simple as possible to understand

AbilityNet https://mcmw.abilitynet.org.uk/ has advice on making your device easier to use if you have a disability.

 

How accessible this website is?

We know some parts of this website aren’t fully accessible:

  • No ability to change colours, contrast levels and fonts.
  • Live video streams don’t have captions.
  • Some videos do not have captions.
  • Some PDF documents aren’t fully accessible to screen reader software.
  • Some of our online forms are difficult to navigate using just a keyboard.

 

What to do if you can’t access parts of this website

If you enjoyed using the myuni.swan.ac.uk website, or if you had trouble with any part of it, please get in touch. We'd like to hear from you in any of the following ways:

email us at web-accessibility@swansea.ac.uk

Call us: +44 (0)1792 605500

We’ll consider your request and get back to you within 5 working days.

 

Transcription Centre

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Swansea University Transcription Centre, Amy Dillwyn Building, Swansea University, Singleton Park, Swansea SA2 8PP

Email: braille@swansea.ac.uk

Twitter: @SUTranscription

United Kingdom

How to find the transcription center: https://www.swansea.ac.uk/media/SUTC-Accessible-Guide-2018.docx

 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Marketing Web Team in any of the following ways:

email us at web-accessibility@swansea.ac.uk

Call us: +44 (0)1792 605500

 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Contacting us by phone or visiting us in person

The university aims to provide professional information and guidance services for disabled students, students with specific needs and/or medical conditions.

We can provide support if you would like to visit us or phone us.

Please contact the disability office.

Telephone: +44 (0)1792 60 6617

Email: disability@swansea.ac.uk

 

Technical information about this website’s accessibility

Swansea University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

 

Non accessible content

We're working hard to achieve our goal of Level A/AA accessibility. The following information explains what we're doing to make that happen.

The content listed below is non-accessible for the following reasons.

 

Non-compliance with the accessibility regulations

Account Page

WCAG 2.1 success criterion 1.1.1: Non-text Content

In one area of the site the alternative text is a repetition of the link text and the aria descriptions are not implemented correctly. The development team will be working to address this issue in the coming months.

 

Video Content

WCAG 2.1 success criterion 1.2.2: Captions (Prerecorded)

We are currently in a process of reviewing the content hosted on our site and will be updating prerecorded audio content with captions where applicable.

 

Video and Audio Content

WCAG 2.1 success criterion 1.2.3: Audio Description or Media Alternative (Prerecorded)

We are currently in a process of reviewing the content hosted on our site and will be updating video content with audio descriptions or media alternatives were applicable.

 

Aria Labels

WCAG 2.1 success criterion 1.3.1: Info and Relationships

The markup and relationships of pages need development work to support all users and device types. The development team will be working to address this issue in the coming months.

 

Link Text

WCAG 2.1 success criterion 2.4.4: Link Purpose (In Context)

Some of our link text is too generic. We are aware of this and working with editors to address the issue.

 

Input Labels

WCAG 2.1 success criterion 3.3.2 Labels or Instructions

Some input fields do not have a description that reflects them correctly. The development team will be working to address this issue in the coming months.

 

Element Focus Behavior

WCAG 2.1 success criterion 2.4.7 Focus Visible

A few controls do not receive adequate focus to be visually identified. The development team will be working to address this issue in the coming months.

 

Element ID

WCAG 2.1 success criterion 4.4.1 Parsing

We are aware that some page element ID are not unique. The development team will be working to address this issue in the coming months.

 

Input descriptions

WCAG 2.1 success criterion 4.1.2 Name, Role, Value

Some input fields do not have adequate descriptions. The website is in active development and our team will be working to address this issue in the coming months.

 

PDF Documents

WCAG 2.1 success criterion success criterion 4.1 (Compatible)

Some of our PDFs don’t meet accessibility standards - for example, they may not be structured so they’re fully accessible to a screen reader. We are aware of this and working with editors to address the issue.

 

Disproportionate burden

An assessment has been made taking into account the size and resources available to the organization, any content that is judged a disproportionate burden are stated in this section.

Navigation and accessing information

No issues or not applicable.

Interactive tools and transactions

No issues or not applicable.

 

Content that’s not within the scope of the accessibility regulations

An assessment has been made taking into account the size and resources available to the organization, any content that is judged out of scope of the regulations are stated in this section.

PDFs and other documents

No issues or not applicable.

Live Video

WCAG 2.1 success criterion 1.2.4 (captions - live)

Live video streams don’t have captions. We are currently investigating solutions that can provide captions for any live content we deliver through our website. At the present time our website is not used to deliver live audio content. We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

 

How we tested this website

A full automated website audit is done remotely on weekly basis. The test was carried out by Site Improve https://siteimprove.com/en-gb/accessibility/. This approach produces an overall score and flags areas to be addressed for the next test and audit.

A full accessibility audit was conducted on 11th September 2019 on sample pages based on a typical user journey of a current student:

  • Landing Page
  • Account Page
  • A small selection of general content pages

These pages were subjected to the following audit process:

  • A manual review based on POUR Checklist from GDS
  • An automated check using Site Improve
  • A basic audit using NVDA Screen reader software

The audit process was conducted by our internal usability specialist. This approach was decided upon based on the size of the website, time, resources and funding the organization had available at the time.

We tested our website, available at https://myuni.swan.ac.uk

 

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website:

  • Re-develop and fix the outstanding accessibility issues
  • Implement Recite Me that supports changing colours, contrast levels and fonts
  • Implement automated web accessibility testing as part of our development process
  • Perform in person screen reader and general accessibility testing with users within 12 months

This statement was prepared on 13th September 2019. It was last updated on 20th September 2019.