How can we help you?

The MyUniHub team are here to help you access a wide range of University support services and to help you resolve any queries you may have.

What we do and where to find us

The friendly MyUniHub Team are here to help with enrolment queries, providing proof of student status, and signposting to other departments and services within the university. If you're not sure who to ask, come and see us - we will always try to help, and if we don't know the answer, we'll find someone who does.  

On Singleton Campus, you'll find us in the Library, next to the helpdesk. We are located in Building 7.

On Bay Campus, you'll find us in the Tower Information Centre. We are located in Building 9.

We look forward to meeting you!


Hello and welcome to MyUniChat! We’re here to answer any queries you may have.

What we expect from you
  • To explain clearly what you need from us
  • To show consideration towards the privacy of others using our service
  • To treat our staff with courtesy and respect
  • To keep all booked appointments
What you can expect from us Enquiries from parents/guardians Enquiries from third parties