Being away at university is a really exciting time, but there might be periods where you feel you need a bit of extra support or advice.
Here at Swansea, we have loads of fantastic services to help you flourish and make the most of your student experience.
Take a look at the information below to find out about all the ways we can support you during your university journey.
Our Wellbeing Service provides emotional support for all students. The team offer a range of guidance, advice and therapeutic interventions for individuals and groups, including academic adjustments, counselling, and one-to-one mentoring.
There are lots of self-help resources you can access online at any time, but if you feel that you may need additional support, please complete our Support Request Form.
Once your form has been reviewed, the team will be in touch to advise you further about the next steps. You can also get in touch with the Wellbeing Service by email.
The Welfare@CampusLife team have put together loads of information to help you settle into and stay safe at university. They have webpages full of tips and ideas to support you during your time as a student here.
Find out more and get in touch with the team here.
Our award-winning Money@CampusLife team are available to provide information, advice, guidance and support on all matters of student funding, financial hardship and budgeting, from pre-enrolment to degree completion. They also provide financial assistance to students who have additional considerations such as being a care leaver, a carer, are estranged from their family or pregnant.
You can find out how you can benefit from Money@CampusLife help right here.
Our amazing Faith@CampusLife team are here for you. They offer a wide range of support services including safe multi-faith spaces on Singleton and Bay campuses, support for bereaved students, meditation and The Listening Service.
Visit their webpage to take a look at the full list of fantastic services.
Our Participation@CampusLife team offers additional support to eligible Care Leavers and estranged students to help them transition into university life, focus on studies and graduate successfully.
They provide information, advice, and guidance on all aspects of university life, so students can make informed decisions about their future at Swansea University and beyond.
Care Leaver
A Care Leaver is a young person who has been in Local Authority Care for at least 13 weeks since the age of 14 and were in Local Authority Care at School leaving age (16) or after.
Estranged Student
Students are considered estranged if there has been an irreconcilable breakdown in the relationship with their parents and there is no foreseen chance of reconciliation.
If you are a Care Leaver or are estranged and would like more information on how to inform the University of your status, how to qualify for support and to find out what support is available, please visit this webpage. To provide you with support, we don’t need to know about your circumstances so we will never ask.
If you have any questions, please email Participation@CampusLife’s Access Officer.
Our Inclusive Student Support Services provide advice, guidance, practical and emotional support to students with physical and sensory disabilities, Specific Learning Difficulties (SpLD’s), long term medical, Mental Health and Autistic Spectrum Conditions.
They advise on available reasonable adjustments to minimise the impact the condition can have on student’s academic studies to get the most out of their university experience, as well as providing advice on additional financial support available such as Disability Students Allowance (DSA). We can also offer a range of guidance, support and therapeutic options for individuals and groups, including counselling and one-to-one mentoring.
If you feel that you may need support at Swansea University but haven’t yet disclosed a disability or specific requirement, please complete our Student Support Questionnaire.
Swansea University recognises that many of our students may have caring responsibilities. We aim to provide a welcoming environment for all our students and want to support you to achieve success.
Please note, children should not be brought into learning and teaching spaces (unless for an organised event). In exceptional circumstances or for brief visits, e.g. when visiting for short periods to pick up work, children must be accompanied by an adult and can only attend low-risk, accessible areas.
Children on University Premises
The Students' Union Nursery provides high quality and affordable childcare on Singleton Campus for children aged from 3 months up to their 8th Birthday, however the service is very popular so you may need to wait for a space to become available. For more information on childcare and schooling please refer to Council web pages:
City and County of Swansea Council
We have also developed a comprehensive Family Information Guide for our international students.
For information and support on student pregnancy, please visit our webpages. If you have any questions regarding the information in this email, please contact your Faculty support team.
The Students’ Union Advice and Support Centre are a team of trained Advisors who can provide you with free, impartial and confidential advice and representation, independent of the University.
They can support you through a number of legal issues and personal matters, across money, welfare, academic, housing, and harassment.
They offer face/face appointments Monday-Friday 10-3pm at their Singleton office on the ground floor of Fulton House. Their Bay Campus offices are closed for summer, but they can arrange appointments there if needed. Please emails them to arrange a appointment.
Email: advice@swansea-union.co.uk
Phone: 01792 295 821
Zoom drop-ins: 9.30-12pm every Monday, Tuesday, Wednesday and Fridays - Meeting ID = 712 079 3003. You will enter into a digital waiting room until one of our advisors is free to speak with you.
New mental health and wellbeing resources for Welsh-speaking students have recently been launched. Myf.Cymru offers a website, a Welsh-medium app, podcasts and so much more.
On the site, you will find original content from Welsh speaking students and mental health resources that have been reviewed by Welsh speaking therapists.
Myf.cymru has worked in partnership with the Helping Groups to Grow Developments Ltd program to create a Welsh-medium app to support students with substance misuse. The app is full of useful and practical resources to support you on your recovery and will help anyone navigate the challenges of daily life. myf.Cymru has also created a series of five podcasts called 'Sgwrs?' that covers issues that affect students today.
MyUniHub is your first point of contact for all your queries. The friendly team can help you with pretty much everything from enrolment all the way to graduation!
They’re available in person at Singleton and Bay campuses, over the phone, by email, and via online chat.
They can help you with all sorts of things, so if you don’t know who to speak to, get in touch with MyUniHub!
To find out more, visit the MyUniHub webpage.
Keeping active is great for your physical and mental health.
Here at Swansea we’ve got it all – affordable gym memberships, clubs, and excellent facilities including the 50m Wales National Pool, a state-of-art gym and multi-use games areas.
There are loads of ways to meet new people at Swansea University. From joining societies and sports clubs, all the way to volunteering with local charities! Creating a support network is a great way to improve your mental health and wellbeing.
Here are some ways you can do just that:
Join a society and meet new people
A great way to make new friends and meet likeminded people is by joining a society. Your Students’ Union look after over 150 societies, from Anime to Darts, and from Quidditch to Photography.
There really is something for everyone. Check out the full list of societies.
Volunteer with Discovery!
Here at Swansea University, we have our very own student volunteering charity. Set up by students over 50 years ago, it is still run for and by students with the support of a small, dedicated staff team.
You can volunteer on a huge range of projects including opportunities with children, older people, disabled adults, and environmental projects. Discovery also has a range of leadership opportunities.
Volunteering has huge positive effects on your mental health, so get involved! You can commit to a project that runs weekly, fortnightly or monthly or just come along to one off sessions whenever you feel like it. Discovery has a full training programme and a supportive induction process to make sure you are comfortable and confident with whatever you chose to do.
Volunteering is a brilliant way to get to know the community of Swansea, make a positive difference and meet new people, especially other student volunteers. All whilst building your skills and having amazing experiences to add to your CV.
Here’s what one of our fantastic Project Coordinators had to say:
‘’Volunteering with Discovery was the best thing I did in Uni, made such a difference to my confidence and I made so many friends. It also helped to secure my first job out of Uni. Discovery created a second family and introduced me to a wide range of people who are now some of my closest friends. The lessons I’ve learnt from being a part of Discovery have improved my well-being, increased my employability and helped me identify what I want to achieve in both my personal and professional life.’’
Learn more about Discovery.
Join an official Facebook group and meet your neighbours!
Joining an official Facebook group is a handy way to meet people who will be living in the same Halls of Residence as you.
Click on the relevant link below to join:
Bay Campus, Campws y Bae | Facebook
Singleton Park Campus, Campws Parc Singleton | Facebook
Learn some great tips for making friends!
Making friends at University isn’t always easy for everyone. We are all constantly working to improve our social skills in new situations and the more experience we get the easier it becomes. Meeting new people is scary!
The CampusLife team have put together some handy tips about how to make friends. After all, friends from uni are friends for life! Take a look at the list of tips.
Attend some events!
There’s always somewhere to go and something to do at Swansea University. Getting out, trying new things, and meeting people can have great positive effects on your confidence and mental health.
Check out our MyUni Events Calendar, or the Students’ Union What’s On page.
Each School or Faculty has a support team who can help you throughout your time at Swansea University. Click on the relevant link below to access yours.
**top tip – it’s worth saving the page to your favourites so you can access it easily!
School of Health and Social Care
Medical School
School of Psychology
School of Social Sciences
School of Management
Hilary Rodham Clinton School of Law
School of Culture and Communication
Faculty of Science and Engineering
