Coronavirus Recovery: advice and latest information

Faculty of Science and Engineering Student Experience and Information Team

Please note that the Faculty of Science and Engineering will be closed for the holiday period from 1pm on 23rd December 2021 – 9am on 4th January 2022.  We will answer any queries sent to us between these dates upon our return to the office on January 4th. 

  • Email (Monday - Friday, 9am - 5pm).
  • Call +44 (0) 1792 295514 (Monday - Friday, 10am - 12pm, 2 - 4pm).
  • Live Chat (Monday - Friday, 2 - 4pm during teaching and results periods).
  • Zoom by appointment (email the team to arrange).
  • WeChat: If you wish to speak in Mandarin with Xiaolan, International Student Academic Support Officer, join us on WeChat: SwanseaFSE
  • Visit on Campus:
    • Bay Campus Reception in Engineering Central, 10am - 12pm and 2 - 4pm (Monday – Friday).
    • Park Campus Reception in the Wallace Building Room 223c, 10am - 12pm and 2 - 4pm (Monday – Friday).

Not sure where these buildings are? Please see the Singleton Campus and Bay Campus maps for more details.

*Please note that all times are in UK/British Standard Time.

Student Information Live Chat

Please note that this Live Chat is for current students, and is meant for general queries. 

Because of GDPR personal data protection regulations, we will not be able to discuss student details with parents or third parties, and we will only be able to respond to students on Live Chat with general information.

For specific queries about individual circumstances or information, please email us at

For parents/guardians/relatives, or other outside queries please email and they will be able to respond or direct your query to the appropriate team.

Live Chat should not be used for emergencies. In an emergency, please contact emergency services (999) for immediate help.

Other Contacts