Contact Us

Faculty of Science and Engineering Student Experience and Information Team

Visit on Campus:
- Bay Campus Reception in Engineering Central, 10am - 12pm and 2 - 4pm (Monday – Friday).
- Park Campus Reception in the Wallace Building Room 223c, 10am - 12pm and 2 - 4pm (Monday – Friday).

Call +44 (0) 1792 295514 (Monday - Friday, 10am - 12pm, 2 - 4pm).
Live Chat (Monday - Friday, 10am - 12pm, 2 - 4pm during teaching and results periods).
Email StudentSupport-ScienceEngineering@swansea.ac.uk (Monday - Friday, 9am - 5pm).
Zoom by appointment (email the team to arrange).
WeChat: If you wish to speak in Mandarin with Xiaolan, International Student Academic Support Officer, join us on WeChat: SwanseaFSE. WeChat is only monitored on Tuesdays.

Not sure where our buildings are? Please see the Singleton Campus and Bay Campus maps for more details.

*Please note that all times are in UK/British Standard Time.

Helpful Contacts For You

Watch this video to find out about the Academic and Support contacts that you can access in the Faculty of Science and Engineering. Find details of further contacts available in the University below.

Other Contacts

Faculty of Science and Engineering Reception

Email fse-reception@swansea.ac.uk (Monday - Friday, 8.30am - 4pm).
Call +44 (0) 1792 295514 (Monday - Friday, 8.30am - 4pm).
Visit in person on both campuses (open 8.30am – 4pm Monday – Friday):

Bay Campus Reception in Engineering Central
Park Campus Reception in the Wallace Building Room 223c

*Please note that all times are in UK/British Standard Time.

MyUni Hub

MyUni Hub

Email MyUniHub@Swansea.ac.uk (Monday - Friday 8.30am - 5pm, apart from bank holidays).
Call +44 (0) 1792 60 6000 (Monday - Friday 8.30am - 5pm, apart from bank holidays).
Live Chat on the MyUni Hub webpage.
Desk Open Hours on Singleton and Bay Campus (Monday - Friday 10am - 4pm)

Security and crisis support

Security: Available 24 hours a day, 7 days a week.
In an emergency, dial 999 and see the university crisis support information.

Information for parents and guardians, relatives, and other third parties

We hope that this information will be helpful to students as well as parents and other third parties who have an interest in students' welfare. The Student Information Team are committed to supporting all of our students throughout their studies.

Due to General Data Protection Regulations (GDPR), we are unable to disclose information about any of our students without their explicit written consent. This means that we are not even able to confirm whether a student is enrolled at Swansea University. However, we are always happy to speak to parents and other third parties to provide general information about the support available.

Please feel free to contact the Student Information Team if you have any concerns you wish to discuss, or if you are worried about your child or relative. In order to ensure that a student receives advice and support quickly, please encourage them to contact us directly. We can also explain how they can give us permission to talk to a named third party, such as a parent, if they wish to.