University Support

Support and advice for any learning difficulties or ongoing health problems that may affect your studies.

• Self-Referral Form: https://form.jotform.com/70183599221963
• Website: https://www.swansea.ac.uk/disability/current-students/
• Email: wellbeingdisability@swansea.ac.uk

Aim to foster co-operation and collaboration between faiths and to offer confidential and non-judgmental support, advice and guidance to anyone who seeks it, irrespective of their beliefs.

• Email: faith.campuslife@swansea.ac.uk

Any queries regarding payment of tuition fees.

• Email: tuition@swansea.ac.uk

Advice and guidance regarding any International Student issues including visa applications.

• Website: https://myuni.swansea.ac.uk/international/international-campuslife/
• Email: international.campuslife@swansea.ac.uk

This service is available for all students & staff. It offers a listening ear to whoever needs it and is completely confidential.

• Email: Listeningservice.campuslife@swansea.ac.uk 
• Website: https://www.swansea.ac.uk/campuslife/faithcampuslife/the-listening-service/ 

Student Finance queries, financial hardship and general financial advice.

• Website: https://myuni.swansea.ac.uk/finance/money-campuslife/
• Email: money.campuslife@swansea.ac.uk

MyUniHub is your first point of contact for all non-College related queries during your study at Swansea University. A good place to start if you don’t know where to go.

Here are some of the specific things they can help with:

• Changes to your student status.
• Proof of enrolment.
• Transcripts and replacement certificates.
• Thesis binding.
• Enrolment.
• Changing your address.
• Tuition fee payments.
• Graduation.
• Further study opportunities.
• Proof of student status letters for various purposes e.g. council tax exemption.
• Access to and appointments for support services such as Disability and Wellbeing Service.

Website: https://myuni.swansea.ac.uk/myunihub/

Email: myunihub@swansea.ac.uk

Phone: 01792 606000

As the Student's Union are a separate entity of Swansea University, they are able to offer impartial advice on a range of issues.

Typically we refer students to them for advice and support regarding Academic Appeals, complaints, harassment and external accommodation issues.

• Website: https://www.swansea-union.co.uk/support/advicesupportcentre/about/ 
• Email: advice@swansea-union.co.uk
• Phone: 01792 602311 or 01792 295821
• Drop-Ins on Bay Campus (1st floor of the Students' Union building, just ask at the ground floor reception) and Singleton Campus (Ground floor of Fulton House, just behind Costcutter) 

Mental health and counselling support service.

• Self-Referral Form: https://myuni.swansea.ac.uk/student-support-services/support-request-form/
• Self-Help Resources: https://www.swansea.ac.uk/wellbeing/self-help-resources/  
• Website: https://www.swansea.ac.uk/wellbeing/ 
• Email: wellbeing.campuslife@swansea.ac.uk