Enrolment FAQs

All students must enrol before they can officially study at Swansea University, including students studying at partner institutions.

When enrolling you will:

• Register your proof of identity, nationality and right to study documents (where applicable).
• Agree online to be a student at Swansea University for the academic year, or part of the academic year.
• Agree online to abide by the University's regulations and policies.
• Verify and update key personal data in your online student record.
• Check and select online the modules you will be studying (where applicable).
• Pay your tuition fees online or have a student loan or proof a sponsor, bursary, scholarship or grant will pay your tuition fee.
• Collect your University ID card (where applicable).
• Attend induction and welcome events.

If you do not enrol you will not be able to:

• Claim your University ID card (where applicable)
• Receive your Student Finance Loan or other bursary/scholarship payments (where applicable)
• Access resources for your programme of study and additional University services and information
• Participate in assessment
• Receive proof of enrolment letters for third parties (for example to open a Bank account)
• Live in a University residence (where applicable)
• Receive Council Tax exemption

When you log into your account for the first time you will need to reset your password and sign-up for multi factor authorisation.

• My account gives access to all your applications including your Intranet student record, your email, Canvas and other online services. 
• To access applications you will need to be enrolled or at least completed right to study registration, signed the online enrolment declaration, selected modules and successfully set up multi-factor authentication for your account
• Your email address will be studentnumber@swansea.ac.uk. For example, if your student number is 1234567, your email is 1234567@swansea.ac.uk

For more information or queries browse Your Account

You should plan to arrive and have somewhere to live within commutable distance of Swansea before your full time course and teaching starts.

Courses will be delivered on campus safely within current Welsh Government and Swansea University health, safety and social distancing guidelines.

International Arrivals

• All arrivals from outside the UK to Wales are legally required to follow UK and Welsh Government Covid-19 regulations. Students must also notify the University in advance of travelling by contacting myunisupport@swansea.ac.uk
• It is not possible for all taught programmes to be offered online to NEW international students at the start of term. If your course is not available to study online you will need to plan to arrive in Swansea in time for the start of your programme. Please browse our Undergraduate September Entry or Postgraduate September Entry pages to check course availability.
• Continuing international students on taught programmes will need to return to campus for Medicine, Nursing, Chemistry and Engineering and for other courses study may be available online.
• Research students in consultation with their supervisor or PGR Director may be permitted to commence a delayed in person start due to travel delays.
• UK Government regulations vary for Green, Amber and Red listed zones and are subject to change at short notice. Regulations apply regardless of whether or not you have received one or more Covid-19 vaccinations.
• In line with the Welsh Government changes to the Student Protect policy announced in early August those travelling from Amber list countries can isolate safely within their accommodation (private or University owned) for the required period when arriving in Wales.
• Please contact myunisupport@swansea.ac.uk for further information

UK Arrivals

• Students living in the UK will need to plan their return to campus in time for the start of your programme. 
• You can contact your department for any further details on your teaching.

Delayed Arrivals

If your arrival is delayed and you cannot attend teaching, please contact your Faculty student support team.

Student Support teams

• Culture and Communication Studentsupport-cultureandcom@swansea.ac.uk

• Law Studentsupport-law@swansea.ac.uk

• Management Studentsupport-management@Swansea.ac.uk

• Medical Health and Life Science undergraduate and taught postgraduate Studentsupport-medicinehealthlifescience@swansea.ac.uk

• Medical Health and Life Science research student PGR-medicinehealthlifescience@swansea.ac.uk

• Science and Engineering StudentSupport-ScienceEngineering@Swansea.ac.uk 

• Social Sciences studentsupport-socialsciences@swansea.ac.uk

• The College Navitas programmes the-college@swansea.ac.uk 

At the start of each year of your course you will be expected to enrol during the period in your enrolment timetable.

New students should wait until they receive an email from the University before trying to Login to My account 

Yes - all students are expected to enrol every year if you are studying in the UK or abroad and if you fall into one or more of these categories:

• New undergraduate or postgraduate
• Continuing undergraduate or postgraduate
• Students on a placement, year abroad or year in industry
• Postgraduates
  • writing up
  • preparing for your viva
  • completing corrections after a viva
  • awaiting your degree certificate
• Studying at a partner institution

If you have registered your right to study documents then you should be eligible to complete enrolment online:

• Login to My account click on the Intranet app and then clock on the Enrol online or Enrol Now link
• Follow the step-by-step instructions to review your student record, modules, fees anf funding
• On the last tab click Finish.

At the end of the process you should see a message confirming you have successfully enrolled.

Browse Accessing your Timetables or your school wil provide teaching details at induction 

For term dates and academic year details browse Terms 2021/22  

During online enrolment you will need to:

• pay the fee due by card online or UK students can set up a direct debit and pay your tuition fee later in three instalments. If you intend to pay by direct debit online you should have a UK current bank account in your name and transfer funds to that account before the first payment is due. 
• International students must pay at least 50% of their fee by card or transfer funds to the University in order to enrol. 
• For more information browse How To Pay Fees

If your UK student loan is delayed:

• we recommend you set up a direct debit as a temporary financial guarantee so that you can enrol on your course.
• no payment will be required when you enrol
• when you receive your student loan the direct debit is cancelled. The first payment by direct debit for students starting in September is not until November which gives plenty of time for your DD to be cancelled

If you have an enrolment query contact My Uni Hub and a member of staff will help you or for any other queries browse our My Uni web page for current students

Maps and locations of Swansea University campuses are available here www.swansea.ac.uk/the-university/location/