Student Compliance Services is responsible for ensuring the University is compliant in its sponsorship of Student Route (previously Tier 4) students, whilst also maintaining accuracy of all documentation and records held for non-UK/Irish students as follows:

  • Right to study registration for all non-UK/Irish students
  • The management and issuance of BRP (Biometric Residence Permits)
  • The monitoring and escalation of Student Route (previously Tier 4) students who have poor attendance
  • The issuance of CAS (Confirmation of Acceptance to Study) for students wishing to extend their courses
  • The reporting of change of student circumstances to the UKVI
  • Advising stakeholders on University policy and compliance

Whilst we are a separate team from International@CampusLife, we work very closely with them to provide an excellent student experience.

Contact Student Compliance Services


We offer appointments at the following times:


Bay Campus

Singleton Campus


1.30 pm - 3.30 pm

10.30 am - 12.30 pm


10.30 am - 12.30 pm

1.30 pm - 3.30 pm


1.30 pm - 3.30 pm

10.30 am - 12.30 pm 

Please use the links below to book an appointment at your campus of study:

Bay Campus - MyUniHub, Tower Information Centre

Singleton Campus - Room 405, Singleton Campus Library


You can email us at making sure you include your student number and we will get back to you as soon as possible.

Live Chat

Our online live chat sessions can be accessed using the link below at the following times:

Tuesday 10.30 am to 12.30 pm

Thursday 1.30 pm to 3.30 pm 

Chat to Student Compliance Services

Please also see the links below for relevant immigration and Student Route (previously Tier 4) compliance information.