Student Support

Photograph of students jumping in the air on Swansea Bay beach.

Support Services at Swansea

Supporting You in Residences

We’re here to help make your time living in university accommodation as positive and enjoyable as possible. While we’re not medical professionals or trained counsellors, we are here to listen and connect you with the right support services when you need them.

We also organise a variety of community events and activities to help you feel at home and build connections. Working closely with the Students’ Union, Get ACTIVE, and the Haven & Lighthouse projects, we’ve created a calendar of events to help you settle in and make the most of your time at Swansea.

All students have access to Student Support Services, which offer expert advice on a wide range of personal, academic, and wellbeing issues. Whether you’re facing a challenge or just want to talk something through, this is a great place to start.

You can also turn to the Students' Union Advice and Support Centre for free, confidential, and independent advice on anything from finances and housing to academic or personal matters—even legal support if needed.

No matter what you're facing, you’re not alone. We’re here to support you every step of the way.

Buddy Network

Are you ready to effortlessly forge new friendships and expand your university network? Look no further. Buddy Network matches you with fellow students, opening doors to exciting new connections.

Health

Looking after your health is important when you leave home, and start to live independently as a student.

Register with a doctor and dentist

Registering with a GP

Registering with a GP practice means that if you do feel unwell or experience any mental, physical or sexual health issues while you are a student, you will be able to access support to help you to feel better. A GP can also provide you with medical documents explaining your illness or condition, should you need any supporting evidence for extenuating circumstances, exam deferrals, or absence during your studies.

As per your Residence Regulations, you should register with the University’s General Medical Practice or with a local GP within 2 weeks of arrival in Swansea.

The University Health Centre provides friendly, comprehensive medical services focusing on the needs of students, and is based on the ground floor of Penmaen building on Singleton Park Campus.

The nearest medical centre to Bay Campus is:
SA1 Medical Centre, Beacon Centre for Health, Langdon Road, Swansea, SA1 8QY, +44 (0) 1792481444.

Dental Care

There is a dentist, located in Horton building on Singleton Park Campus. All patients under the age of 25 living in Wales are entitled to Free dental examinations.

Alternatively, you can locate a doctor or dental practice by visiting the NHS 111 website.

Smoke Free University Policy

At Swansea University, we have adopted a 'Smoke Free University' policy, to ensure a compliant, healthy and sustainable environment for everyone.

We all have the right to enjoy a sustainable and healthy learning and working environment, free from litter and the health risks associated with tobacco smoke and vapour. Whilst we recognise the right to choose whether to smoke or vape, we are committed to ensuring enclosed spaces and shared external spaces are entirely smoke and vapour free.

We believe staff, students, customers, contractors and visitors should respect the rights of our campus community to a smoke free environment.

Smoking and Vaping is only permitted in the zones identified on the map and on campus with a “Designated smoking and vaping zone” sign.

View our key policy arrangements and the designated smoking/vaping zones here.

If you would like to stop smoking or vaping, support is available through the NHS Help Me Quit service on 08000852219 or by visiting https://www.helpmequit.wales

Hapus - The Student Life Toolkit

Hapus is an online course that prepares you for the challenges of university, providing knowledge and tools to deal with issues such as social anxiety, managing your money and low mood.

Tenancy Support

Help in a Crisis & Emergency Contacts