Coronavirus: latest information

Protect your information

Members of the University have an obligation to protect their information and that of others.

All staff and students must adhere to the University's Digital Technology Acceptable Use Policy and Janet Acceptable Use Policy.

The University's detailed Information Security Policy can be found here.

Important Advice to follow:

  • It is vital that IT Services is warned of any phishing attempts or any unsolicited, malicious email communication or scams against University services as quickly as possible so that staff can act swiftly to limit the potential for abuse. We strongly encourage you report such attempts to us via emailing Spam Support or by logging a call in our Service Desk. We aim to respond within 5 working days of receipt.
  • IT Services will never ask for your password by email or via the servicedesk.
  • and seek advice by contacting us first.
  • Make use of strong passwords that will not be easily guessed.
  • Keep software up to date by running updates and use anti-virus software.
  • Be cautious what websites you visit and enter personal information into. Make sure they are legitimate.
  • Maintain regular backups of important data.

Need Help or Advice?

If your information or computer equipment may have been compromised contact the Customer Service Team.

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