Support within the University
If you are experiencing difficulties, and are unsure of what to do or who to speak to, please get in touch with Welfare@CampusLife. We can provide a safe space to discuss any issues confidentially, and can provide you with advice and support about your possible options. Welfare email / alternatively you can call on 01792 513889.
The Students Union Advice Centre
The Students Union Advice and Support Centre gives free, independent, and confidential advice and representation to Swansea University students. Their service is run by experienced, friendly advisors who are available for private appointments during weekdays. You can contact them by emailing email@example.com
Dignity At Work And Study Policy. This policy will explain in detail the protocols of how the University deal with Bullying and Harassment.
Faith@CampusLife's listening service offers a listening ear to whoever needs it – irrespective of religion, if any. These chats can happen via phone or video calling, whichever you feel most comfortable using. If you would like to speak to a particular member of the team then please indicate who that is when you contact them. To access this service please contact Listeningservice.firstname.lastname@example.org
Wellbeing - Swansea University’s Wellbeing Service can offer students support such as, access to stress control course, self-help resources, group programmes, one off support sessions and counselling. You can contact Wellbeing by emailing email@example.com
You can request support by filling out their request form here.
Residence Life Assistants
For students living in Singleton, Beck or Hendrefoelan Campus there are Residential Life assistants available to you. Think of them as a friendly face; someone who can give you pastoral and practical support, as well as signposting you to other services. You can contact the Residence Life Assistants by emailing: Residence.Campuslife@swansea.ac.uk
Welfare Wardens- Bay Campus
For students living on Bay Campus there are a team of Welfare Wardens available to you. Think of them as a friendly face; someone who can give you pastoral and practical support, as well as signposting you to other services. You can contact then by emailing: firstname.lastname@example.org
Togetherall is a digital mental health service freely available at togetherall.com. Using your University email address, you can anonymously access support 24/7 with trained clinicians online at all times, as well as a range of helpful tools and resources. It is a safe place online to get things off your chest, have conversations, express yourself creatively and learn how to manage your mental health. You can access it here: https://www.swansea.ac.uk/wellbeing/togetherall/
Swansea University offers a safe, secure and welcoming experience for students, staff and visitors. We have a security tea, operating 24 hours a day, 365 days a year. They offer emergency response, proactive crime prevention, security patrol, first aid, and lots more support.
If you are in immediate danger, then please call 999.
If you are on Campus you can also contact Campus Security Services during office hours - by dialling 333 from any internal telephone or by using our SafeZone app.
Outside office hours, or from a mobile phone- by calling the University Switchboard on (01792) 205678 or by using the Safe Zone app.
If you need information or you are worried about something, feel upset or confused, or you just want to talk to someone, the SAMARITANS provide confidential emotional support, 24 hours a day. Contact the Samaritans by email or at www.samaritans.org or phone (from the UK) 08457 90 90 90 or 116 123 from a mobile.
As an independent charity, Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move beyond crime. The support is free, confidential and tailored to your needs. Check out their website for more information. You can also call the free information line on 08 08 16 89 111
MIND & Student Minds
Mind offers information, signposting and legal advice for issues related to mental health Click here to access Mind's Website.
Empowers students and members of the University community to look after their own mental health, support others and create change Click here to access their Website