Coronavirus: latest information

Zoom Conferencing

Zoom Conferencing Header Image -Supported by The Welsh Video Network

Welcome to Zoom

As a Swansea University student your Zoom license will enable you to join remote lectures or host/join web conference meetings on or off campus, with anyone, at any time. You can participate in meetings from your home computer, laptop, tablet, or smartphone. Some of the main features that Zoom offers include the ability to:

  •  Schedule, host, or join meetings
  • Share content and collaborate on documents
  • Record meetings locally or to the cloud
  • Automatically generate transcripts
  • Utilize chat, polls, and breakout rooms

Zoom has a dedicated page with collated resources covering remote learning during the COVID-19 pandemic here.


How to Join a Zoom lecture

1. Download the Zoom Client for Meeting from, the Apple App Store, or Google Play.

2. Open Zoom and create an account by clicking Sign In with SSO - when prompted enter swanseauniversity as the company domain. Alternatively, click Sign Up Free and create an account using a user name and password.

3. To test your connection visit, or schedule a call with a fellow student (see details on scheduling below).

4. Click the link that the lecturer has distributed and launch the meeting. Alternatively, within the app click Join and enter the Meeting ID (see details on joining a meeting below). Make sure you enter your full name if prompted. 

5. If prompted select to join with your video and computer audio.

6. You are now in the lecture. Make sure your microphone is muted when you are not speaking.

Mute the mic in Zoom


Where to find support

Below you will find information on how to access your Zoom account, how to join lectures, best practice for using Zoom, and some guidance on troubleshooting any issues. More information can be found from Zoom including in depth guides, quick video guides, information on service status, and links to Zoom’s 24/7 support services.

For further assistance please log a Service Desk call at or email


Zoom User Guides