Coronavirus Recovery: advice and latest information

Complaints

Swansea University is committed to ensuring a high quality educational experience for students, supported by appropriate academic, administrative and welfare support services and facilities. However there may be times when students may feel dissatisfied with the teaching and learning, facilities or services provided by the University, or with the way the University or its staff have acted or omitted to act. 

Complaints Quick Guide for students.

This is a guide for students considering making a complaint, the full University Complaints Procedure