Support within the University
College Welfare Contacts
You can contact the College Student Information / Experience staff in your college who can offer you practical advice, guidance, and signposting to appropriate services. They can also discuss the extenuating circumstances process with you should you need to use this. You can find a list of the contact details for College Information / Experience staff here.
You can read more about the extenuating circumstances process here.
Listening Service
Faith@CampusLife's listening service offers a listening ear to whoever needs it – irrespective of religion, if any. These chats can happen via phone or video calling, whichever you feel most comfortable using. If you would like to speak to a particular member of the team then please indicate who that is when you contact them. To access this service please contact Listeningservice.campuslife@swansea.ac.uk
Residence Life Assistants
For students living in Singleton, Beck or Hendrefoelan Campus there are Residential Life assistants available to you. Think of them as a friendly face; someone who can give you pastoral and practical support, as well as signposting you to other services. You can contact the Residence Life Assistants by emailing: Residence.Campuslife@swansea.ac.uk
Welfare Wardens- Bay Campus
For students living on Bay Campus there are a team of Welfare Wardens available to you. Think of them as a friendly face; someone who can give you pastoral and practical support, as well as signposting you to other services. You can contact then by emailing: baywelfare@swansea.ac.uk
SU Sports, Societies, and Activities
You may find it helpful to look at joining a sports club or society as these are a great way to make new friends, get to know people and have fun. If you would like to look at the list of Societies available you can check them out on the Students Union website. You can also check out upcoming events and activities here.
External Support
Family & Friends
Don't underestimate the benefit of talking to your family and friends about how you are feeling. Sometimes a problem shared is a problem halved. Be careful not to depend on talking to your family and friends from home all the time though - you need to give yourself the chance to meet new friends!
Samaritans
If you need information or you are worried about something, feel upset or confused, or you just want to talk to someone, the SAMARITANS provide confidential emotional support, 24 hours a day. Contact the Samaritans by email or at www.samaritans.org or phone (from the UK) 08457 90 90 90 or 116 123 from a mobile.