Coronavirus Recovery: advice and latest information

Unitu

What is Unitu?

Unitu is your award-winning student voice platform. It’s an online space where students, Reps and staff can collectively raise, discuss and resolve both academic and more general experience issues, give praise or post constructive feedback. Unitu allows the University to respond to and act on feedback in real time to ensure you have the best possible student experience at Swansea.

How does it work?

Unitu is structured as a discussion board, broken down into two areas. In the first area, you can ask questions, post ideas and raise issues between you and your classmates. If a topic attracts enough comments and likes, your rep will move the discussion into the second area. The second area is broken down into three sections (open, in progress and closed), where staff can interact with the discussion and work with you to resolve issues and develop ideas further.

For a more detailed description of how Unitu works and to see exactly how it’s structured please watch the video on the right of this screen.

Why are we using it?

We are aware and often actively encourage you to set up groups on Facebook and other social media platforms. However, it is very difficult for staff, Colleges and the wider University to engage in these discussions and respond to feedback. By encouraging you to put your feedback on Unitu, it will create greater transparency and enable us to respond to your feedback in a more timely manner.

What happens to the feedback on Unitu?

Subject and College boards are monitored by staff and student reps. As issues and ideas are raised and discussed staff and Reps can respond and provide updates on progress. Colleges will be integrating the feedback from Unitu into the Staff Student Forums, which will ensure matters are dealt with and resolved as soon as possible.

Who will see it?

Everyone on your course has access to see your College board. On the University wide board, all students from the Colleges using Unitu have access (currently Arts and Humanities, Engineering, Management, Computer Science and Maths, Psychology and The College).

In the second area staff can view the posts. These will be key staff in your College, including your Student Engagement Leads. Directors of Learning and Teaching also have access meaning you get a response from the top level in your college.

What happens if any inappropriate feedback is posted?

All users agree to terms of use when activating their Unitu account. This includes the three strike policy for inappropriate content; 1) Reported to the University, 2) Lose the right to anonymity, 3) Lose access to Unitu.

In addition to this both staff and students can report any inappropriate or defamatory comments to Unitu. The content will be removed and disciplinary action will be taken against the individual responsible for the post.

Read the Unitu Terms of Use.