Wi-Fi &TV Licensing

Bay Campus residents should connect to the Wifinity network.

Please refer to this guide on how to register and contact details for the support team.

1. Open your web browser and you will be presented with the Wifinity sign in screen.
2. Press the “Create Account” button. Fill in your details and pick your product.
3. On completion of registration, make a note of your username and password.
4. You will be returned to the Wifinity sign in screen. Use your new username and password to get online.

Eduroam is the University Wireless Network, and supports a wide range of devices.
Eduroam should be used for all connections except gaming devices and internet-of-things devices (use SwanseaUni-Play instead).

All users are required to register each device to use the network. Connect to the SwanseaUni-Setup network to get started.

Your username is your email address (e.g. 1234567@swansea.ac.uk). Your password is what you have set up previously to access MyUni, email, intranet, etc. If you haven’t got one set up, the default password is a combination of your student number and date of birth in the format studentnumber/dd/mm/yyyy

If you’re experiencing technical difficulties, please submit a support ticket via the IT Service Desk or email customerservice@swansea.ac.uk.

• To connect to the WiFi, join the true student network.
• The speed of wireless connectivity is up to 50Mbp per device, and up to 100Mbp for wired connectivity.
• To ensure there are no inactive devices connected to the network, the system will require you to reconnect every 30 days.
• If you need help connecting a device, please contact the team for support.