Coronavirus Recovery: advice and latest information

Report a fault

Report a Maintenance problem or repair in your accommodation via the relevant form:

If the repair is urgent, please call: +44 (0) 1792 295101 or visit your Site Reception between the hours of 9am - 5pm, Monday to Friday.

Once a repair is reported:

  • You are granting access to staff to respond to the issue.
  • You do not need to be present for the staff to access the area.
  • If you do not want staff to access the area without you being present, you must state this at the time of making the request.