Coronavirus Recovery: advice and latest information

Your Postal Address

Your full postal address can be found here.

You should structure your postal address as follows and include this on any mail:
Your Name / Room Number / Flat Number/ Building Name

Your name should appear as it does on your student account; nicknames cannot be recognised on the system. Additionally, adding your student number can assist us with logging your parcel when there are multiple students with the same or similar name.

Parcels and Other Post

Other post and parcels can be collected from:

Bay CampusAccommodation Reception, located next to the Laundrette.
Monday to Friday – 09:00 – 17:00

All other sites: Your Residence Site Reception during opening times.

  • If a parcel or registered mail has been received, you will receive an automated email which will be sent to your student email account (or Home at Halls notification for Bay Campus residents).
  • Please wait untill you receive the email from the team before coming to collect a parcel.
  • You may receive tracking updates advising that the parcel is with a courier who has delivered this to the University; the parcels have to be added to our system before they can be collected, so please wait for the automated email.
  • You must bring with you photographic ID (ideally your student ID card) when you come to collect registered mail and parcels.
  • Due to the high volume of registered mail and parcels that are received, residents are requested to collect parcels within 48 hours of receiving the automated email; parcels not collected may be returned to sender.
  • Accommodation teams reserve the right to refuse any parcels we deem to be suspicious due to Health & Safety risks. If a parcel is refused, we will inform the student and if a redelivery is arranged, we will require confirmation of the contents.