This engagement monitoring policy applies to all taught students who are enrolled on an academic programme at the University.
It is expected that all students will engage with face-to-face learning sessions from the start of the academic year. Students who are unable to engage in-person will need to consider deferring or suspending studies.
The University expects students to engage with all scheduled learning sessions associated with each module or programme of research which they have elected to pursue whether these are face-to-face or virtual. A scheduled learning session includes but is not limited to lectures, seminars, study groups, practical classes, example classes, tutorials, examinations, supervisory meetings, industrial placements, field trips or other activities which students are expected to engage with.
Engagement will be monitored by a student’s home Faculty/School on a 2 weekly rolling basis from the first teaching week of any given intake.
For Student Route (previously Tier 4) students, engagement will be monitored on a weekly rolling basis by the Engagement Monitoring Team in Student Compliance Services as detailed in the Engagement Monitoring Policy for Student Route (previously Tier 4) Students.
Engagement monitoring is supportive and seeks to ensure that student welfare is our priority. This means that Faculties/Schools may contact students about their levels of engagement, or if students show concerning patterns of engagement such as non-attendance at face-to-face learning sessions or failure to register card swipes at face-to-face learning sessions, to establish the reasons for lack of face-to-face engagement and offer to help and/or encourage them to engage, even if they have met the University’s formal threshold.
The University will use a range of data sources to monitor student engagement with their studies. This will primarily be based on attendance at scheduled face-to-face learning sessions and engagement with course materials in Canvas. Additional data may be taken into account when considering Admin Reviews for non-engagement such as submission of assessments and coursework, library data and engagement with personal tutor meetings. Please see point 11 for more information on the Admin Review process.
For students attending face-to-face learning sessions, attendance will be monitored by swipe card. Students will need to tap their card against the readers located in each teaching room when entering where their card should be recognised (the reader shows the student’s name).
A student is required to scan using their own card only at face-to-face learning sessions. Although engagement monitoring is supportive and not punitive, the University recognises the potential for abuse of the system in students scanning into scheduled learning sessions for others or scanning and then not attending the scheduled learning session. Any suspected abuse of the system will be investigated by the Faculty/School and students suspected of abuse of the system may be subject to the University’s Student Disciplinary Procedure. This could lead to a student being required to withdraw from the University. Where a student is enrolled on a course leading directly (or partially) to a professional qualification or the right to practise a particular profession or calling, they may also be referred under the Fitness to Practise procedures. The Student Compliance team will conduct checks at face-to-face learning sessions during the academic year as a reminder for students to tap their card when entering teaching spaces. This will also serve to ensure the card readers at locations across campus are in good working order.
Engagement will only be considered when it is capable of being monitored. If, for example, a card reader is missing or not working, then this will not count against a student’s overall engagement. Similarly, if scheduled learning sessions are cancelled by removal from the timetable, then this engagement data will not count against a student’s engagement record.
Students are responsible for remembering to bring their card to face-to-face learning sessions and for replacing any lost or damaged cards as soon as possible.
All notifications required by these regulations shall be sent in the first instance to the student's official University e-mail address and in some circumstances the student’s recorded term-time address and home address unless the student has notified both Education Services and the Faculty/School in writing that an alternative address should be used.
Faculties/Schools will inform students of their engagement procedures and requirements.
The University will contact students who have significant periods of non-engagement as detailed in point 10 below, to ensure their welfare and offer support. Where the level of engagement does not subsequently improve without explanation over a six-week rolling period, the University may, in exceptional circumstances, consider the withdrawal of the student. Normally, a candidate with a decision of ‘Required to Withdraw from the University’ shall not be readmitted to the same programme of study, or to a cognate programme, without the approval of the Recruitment and Admissions Committee.
Students who are required to withdraw as a result of this process will be liable for tuition fee costs covering the period up to the last date they last engaged with their studies, attended teaching or accessed online provision (during teaching periods, between Monday to Friday). Certain professional courses, for example those within the Faculty of Medicine, Health and Life Sciences may refer to dates of placement when calculating the last date of engagement.
New students who are required to withdraw but have not engaged with their studies at all will have their last date of attendance/engagement recorded as the first date of term.
Students who re-enrol but do not engage at all will have their last date of attendance/engagement recorded as the last day of term of the previous teaching session. Students returning from suspension will have their last date of engagement recorded as the start of their previous suspension period.
Some courses have higher specific engagement requirements because of professional requirements. Faculties/Schools should inform students, as part of the course information, if there are any specific additional engagement requirements.
Students undertaking a study abroad element or an industrial placement that forms an integral and assessed part of their programme, shall also be required to adhere to the engagement monitoring policy. Such students will be monitored on a monthly basis at a minimum (see section 6).
Students pursuing programmes delivered via short intensive periods of study shall be monitored during the intensive study weeks (see section 7).