Support within the University
Faculty Student Information / Experience Team
You can contact the Student Information / Experience staff in your Faculty who can offer you practical advice, guidance, and signposting to appropriate services. They can also discuss the extenuating circumstances process with you should you need to use this. You can find a list of the contact details for Faculty Student Information / Experience staff here.
You can read more about the extenuating circumstances process here.
Faith@CampusLife's listening service offers a listening ear to whoever needs it – irrespective of religion, if any. These chats can happen via phone or video calling, whichever you feel most comfortable using. If you would like to speak to a particular member of the team then please indicate who that is when you contact them. To access this service please contact Listeningservice.firstname.lastname@example.org
Swansea University’s Wellbeing Service provides mental health and autistic spectrum condition (ASC) guidance and support to students: this includes one-to-one support with mental health and autism practitioners, mentors and counsellors, academic adjustments and self-help resources and courses. You can view the range of support available here. You can also request support by completing the Wellbeing Support Request Form. The Wellbeing Service can be contacted by email at email@example.com
Togetherall is a digital mental health service freely available at togetherall.com. Using your University email address, you can anonymously access support 24/7 with trained clinicians online at all times, as well as a range of helpful tools and resources. It is a safe place online to get things off your chest, have conversations, express yourself creatively and learn how to manage your mental health. You can access it here: https://www.swansea.ac.uk/wellbeing/togetherall/
Family & Friends
Don't underestimate the benefit of talking to your family and friends about how you are feeling. Sometimes a problem shared is a problem halved. Be careful not to depend on talking to your family and friends from home all the time though - you need to give yourself the chance to meet new friends!
If you need information or you are worried about something, feel upset or confused, or you just want to talk to someone, the SAMARITANS provide confidential emotional support, 24 hours a day. Contact the Samaritans by email or at www.samaritans.org or phone (from the UK) 08457 90 90 90 or 116 123 from a mobile.