Coronavirus Recovery: advice and latest information

How to use the Service Desk

The ISS Service Desk is the best way to make any IT service requests or report any IT issues. When you are creating a call you can add attachments, update the call with additional information and contact the team assisting you by clicking on the link in the Service Desk email notifications.

The information below explains what you can expect when you create a call, how to communicate with the team assisting you and how you can provide feedback, which will help us with continual service improvement.