Q&As: General Student Queries

Face coverings are no longer mandatory on campus. However, the University supports individuals who wish to wear face coverings and recognises that some individuals or teams will need to wear face coverings to further mitigate any potential risk to colleagues/students, where this has been identified through a local risk assessment. 

It is recommended anyone who tests positive for Covid-19, should stay at home and not attend in person examinations.  It is no longer a legal requirement to self-isolate, however to reduce the risk of giving the virus to others if you have symptoms you should test and self-isolate if you test positive

Please contact your faculty support team directly to discuss any matters relating to your academic engagement. If you wish to apply for Extenuating Circumstances, please send photographic evidence of your positive test to your academic faculty. Please ensure that the test serial number is clearly visible. Your positive test should be placed next to a note containing your student number, full name, date and signature attesting to the test being yours.

Use the links below for up-to-date information relating to University services:

Catering

Students' Union Services

Sport and Exercise Facilities

Libraries 

Swansea does not tolerate discrimination or harassment. We take all allegations of abuse and harassment very seriously. 

Students who have any concerns should please contact advice@swansea-union.co.uk or report it here. 

If you are struggling financially or facing hardship as a result of the current situation related to Covid-19, you may be able to access short term financial support from the Money@CampusLife hardship fund by applying for the Short Term Assistance Grant (STAG).

We recognise that students are concerned about the impact of coronavirus on their studies during this period. The University took major steps in altering its delivery to ensure that teaching, learning and assessment continued, ensuring you could continue your studies, meet the learning outcomes on your programmes and achieve the necessary credit to ensure that you may be awarded your degree or progress to your next level of study.

Major efforts by University staff have ensured there is wide-ranging support for active learning and progression, resources can be accessed, assessments can proceed where appropriate or offered with alternative arrangements and wellbeing and employability support is available.

Therefore in common with other Universities, Swansea University will not be issuing tuition fee refunds.